SOUTH FORK/ SALT FIRE

RESOURCE DOCUMENT FOR AREAS OF LINCOLN COUNTY, OTERO COUNTY, AND MESCALERO APACHE RESERVATION

                                                                                                                    Updated: 7/17/24

STATE HOTLINE FOR RESOURCES: 833-663-4736 or dhsem.nm.gov   

  • State Hotline for Fire Resources/Needs: This hotline is for all inquiries related to fire, including shelter, livestock, emergency evacuation and transportation, and any requests for needs/resources on the ground for volunteers/fire crews. 

For the most up-to-date information, visit the: Wildfire Dashboard 

 Any information pertaining to the cause of the fires can be reported to 1-800-CALL-FBI or online at tips.fbi.gov  

Table of Contents

QUICK LINKS

New Mexico Fire Information:

https://nmfireinfo.com/

New Mexico Fire Resources:

https://www.dhsem.nm.gov/nmwildfires/ 

General Resources:

https://www.findhelp.org/ 

American Red Cross NM:

https://rdcrss.org/397oh4L  

Internal Revenue Service:

https://bit.ly/2I2rrs5  

Workforce Development:

https://www.dws.state.nm.us/DUA 

QUICK CONTACTS

State Hotline For Resources

833-663-4736

The American Red Cross:

1-800-733-2767  

Statewide NM Mental Health Crisis line: 1-855-NMCRISIS (855-662-7474) 

Mescalero Emergency Operation Center (EOC)

575-464-9214/Donation line 575-464-9920

NM Aging and Long-Term Services Department Aging & Disability Resource Center: 505-476-4846 
New Mexico Department of Workforce Solutions: 1-877-664-6984 
NM Fire Victims Free Legal Assistance: 1-888-985-5141 
Medical or emergency assistance: 9-1-1 

Office of Superintendent of Insurance

1-833-485-1336 or website

FEMA DISASTER ASSISTANCE

To be eligible for any FEMA Individual Assistance program, you must apply to FEMA. There are four ways to apply: 

  • Go online to disasterassistance.gov/.  
  • Download the FEMA App for mobile devices at fema.gov/about/news-multimedia/mobile-products.  
  • Call the FEMA Helpline at 800-621-3362 between 7 a.m. and 10 p.m. Help is available in most languages. If you use a relay service, such as video relay (VRS), captioned telephone or other service, give FEMA your number for that service. 
  • Visit a Disaster Recovery Center near you. For location and hours, go online to fema.gov/drc. 

For an accessible video on how to apply for assistance, visit youtube.com/watch= WZGpWI2RCNw. 

For the latest information on the New Mexico recovery visit fema.gov/disaster/4795. 

SHELTER LOCATION & DISASTER RESOURCE CENTERS

State Hotline for Fire Resources/Needs: 833-663-4736 OR website: dhsem.nm.gov

White Mountain Relief Shelter 

This shelter is available to provide meals, showers, laundry services and private housing rooms. Please see the address below: 

687 Hull Rd.  

Ruidoso NM 88345 

 

Disaster Recovery Resource Center:  

The State of New Mexico’s Disaster Case Managers are available alongside more State agencies coordinate resources for those impacted by the South Fork and Salt Fires. You can sign up with the State of New Mexico to receive both immediate and long-term recovery resources. Resources are available at: 

Horton Complex 
237 Service Rd. Ruidoso NM 88345 

7-days per week from 8 a.m. to 6 p.m. 

Mescalero Apache School 
249 White Mountain Dr, Mescalero, NM 88340 

7-days per week from 8 a.m. to 6 p.m. 

SBA BUSINESS RECOVERY CENTER

Small Business Administration customer representatives are available to provide personalized assistance to business that were affected by the wildfires. Resources are available at:  

Ruidoso Public Library 

107 Kansas City Rd, Ruidoso, NM 88345 

Monday-Friday: 9 a.m. to 5 p.m. Saturday: 10 a.m. to 2 p.m. 

Transitional Sheltering Assistance: FEMA has activated Transitional Sheltering Assistance (TSA) for eligible households with a disaster-damaged home in the following counties: Lincoln County, Otero County and the Mescalero Apache Reservation. Through the TSA program, FEMA pays for the cost of lodging, taxes, and non-refundable pet fees directly to participating hotels and motels. Applicants do not need to request assistance directly through the TSA, but instead must apply to FEMA to determine eligibility.  

To find a hotel, please visit femaemergencyhotels.com/ and enter your FEMA registration number 

LIVESTOCK/PET SHELTER & FEED

State Hotline for Fire Resources/Needs: 833-663-4736 OR dhsem.nm.gov 

*This is the point of contact regarding, feed for livestock and the same point of contact for inquires on how you can donate feed for livestock. 

LocationStreetCityZip CodePhone
Eastern New Mexico State Fair Grounds (stable space and RV hookups) 2500 SE Main StRoswell88203
Chaves County Fairgrounds2500 SE Main St Roswell88203575-420-3838
Lea County Fair Grounds (stable space and RV hookups) 101 S Commercial St Lovington88260575-333-0252
Eddy County Fairgrounds 3402 S 13th St Artesia88210575-308-2367
Mescalero Rodeo GroundsRodeo Grounds RdMescalero88340
New Mexico State Fair Grounds** 6901 Lomas Blvd NEAlbuquerque87110505-238-3478
Curry County Fairgrounds** Fairgrounds RdClovis88101575-309-3851
Lincoln County Fairgrounds **101 5th StCapitan88316575-849-1015
Otero County Fairgrounds 401 Fairgrounds RdAlamogordo88310575-491-5619
Socorro County FairgroundsFairground RdSocorro87801575-418-7428

** indicates site also accepts small companion animals such as dogs, cats and chickens 

RURAL/ AGRICULTURAL COMMUNITY RESOURCES

FSA: The Farm Service Agency (FSA) should serve as the primary point of contact for all farmers and ranchers who may be impacted by the disaster. Below is a fact sheet with basic information on many of the Farm Service Agency programs producers should consider, depending on the specifics of their circumstances. We encourage producers to look through USDA’S Disaster Assistance Discovery Tool | Farmers.gov which can help producers identify the type of assistance they are looking for.  

FACT SHEET: https://www.farmers.gov/sites/default/files/2022-07/farmersgov-disaster-assistance-brochure-07-21-2022.pdf  

NRCS: The Natural Resources Conservation Service can provide disaster assistance to farmers, ranchers, and communities through the Environmental Quality Incentives Program (EQIP), Technical Assistance, and the Emergency Watershed Protection (EWP) Program.  

FACT SHEET: https://www.nrcs.usda.gov/getting-assistance/disaster-recovery 

Rural Development: While the primary contact for rural communities impacted by a disaster should be FEMA, Rural Development can provide support to homeowners, businesses and communities to aid in recover and rebuilding. RD can be helpful in providing a long-term response to disasters—through repair to homes, essential community facilities and rural water systems.  

FACT SHEET: https://www.rd.usda.gov/sites/default/files/rd_disastertoolkit-final508.pdf 

IDENTIFICATION DOCUMENT RETRIEVAL

Birth Certificate:

https://www.nmhealth.org/about/erd/bvrhs/vrp/birth/

Death Certificates:

https://www.nmhealth.org/about/erd/bvrhs/vrp/death/

Lost Green Card: 

Visit https://www.uscis.gov Complete Form I-90 to complete by mail or file online. Call 800-375-5283 to check application status

NM Driver’s License:

https://www.mvd.newmexico.gov

Medicare Cards: 

https://www.healthcare.gov/medicare

Social Security Card: 

https://ssa/gov or call 800-772-1213 (TTY) 888-874-7793

Military Records: 

https://www.archives.gov/contact or call 866-272-6272

Passport: 

https://travel.state.gov.content/travel.html or call 877-487-2778 (TTY) 888-874-7793

U.S. Tax Returns: 

https://irs.gov/individuals/get-transcript or call 800-829-1040

New Mexico Tax Returns: 

https://tax.newmexico.gov or call 800-285-2996

State Hotline for Fire Resources/Needs 

dhsem.nm.gov or call 833-663-4736

GENERAL TAX INFORMATION FOR DISASTER VICTIMS

Following federal disaster declaration, individuals and households that reside or have a business in Lincoln County, Otero County, and Mescalero Apache Reservation qualify for tax relief. This declaration permits the IRS to postpone certain tax-filing and tax-payment deadlines for taxpayers who reside or have a business in the disaster area. Please visit https://www.irs.gov/newsroom/irs-announces-tax-relief-for-victims-of-south-fork-fire-salt-fire-and-flooding-in-southern-new-mexico for more information. 

UNEMPLOYMENT DUE TO WILDFIRE

 President Biden has authorized Federal Disaster aid for the State of New Mexico. Disaster Unemployment Assistance (DUA) is now available individuals whose employment or self-employment was lost or interrupted as a direct result of the South Fork/ Salt Fires. 

Please note that individuals must first apply for Standard Unemployment Insurance. This may be done online anytime 24/7 at https://www.jobs.state.nm.us, in person at any Workforce Connection Center, or by calling the Unemployment Insurance Operations center at 1-877-664-6984, Monday through Friday, 8am-4:30pm. Claimants filing their standard unemployment insurance claim online should be sure to check the box indicating that they have been affected by the fires. 

For more information regarding DUA Claims please visit https://www.dws.state.nm.us/en-us/News/Latest-News/counties-of-2024-wildfires-eligible-for-disaster-unemployment-assistance 

Locations to file a DUA Claim: 

DUA applications are only accepted in person or by phone. Individuals who are applying in person for DUA may go to any New Mexico Workforce Connection Center (https://www.dws.state.nm.us/Office-Locations) or to any location listed below to speak with an NMDWS representative Monday through Friday 8am-5pm. 

  • Roswell Convention & Civic Center, 912 N. Main St, Roswell, NM 88201 
  • Roswell NM Workforce Connection, 67 University Blvd 
  • Alamogordo NM Workforce Connection, 901 Alaska Ave, Alamogordo, NM 88310 
  • Artesia NM Workforce Connection, 704 W. Main St, NM 88210 
  • Clovis NM Workforce Connection, 111 N. Main St, Clovis, NM 88101 
  • Carlsbad NM Workforce Connection, 323 S. Halagueno St Carlsbad, NM 88220 

MEDICAL RESOURCES

State Hotline for Fire Resources/Needs: 833-663-4736 OR dhsem.nm.gov 

Red Cross Services: Individuals needing access to medical services and supplies can register at any of the following Red Cross supported/managed sites: Eastern New Mexico University – Roswell, Lincoln County Fairgrounds, Capitan High School, and Mescalero Apache Community Center.  

Reunification Support: Call American Red Cross Reunification (800-733-2767) for reunification support. Please have personal information, including addresses of where the person was last seen, along with photos of your loved one. 

Presbyterian: Patients and members who have been affected by the incident and need support with medications or other concerns can call customer service at 1-844-505-PRES (7737). Patients affected by closed or inaccessible pharmacies or inaccessible prescribing health care practitioners may visit any New Mexico licensed pharmacy with documentation of the current prescription medications they need dispensed to continue their therapy. For the latest updates, please visit phs.org. 

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